DO you allow your patients to make appointments online? How about paperwork online?
Well, you should! Make it happen. There is not a lot to write about this, but i will give you some basics
- Have your new patient intake paperwork online. You can have the paperwork as a PDF on your website. This will save the patient and you time, as they can fill it out online ahead of time. I know there may be specific paperwork based on their specific conditions, etc. You can have multiple forms on the site, or just your basic intake. That is what we do, just have the basic intake needed for all patients on there, and then you can have condition specific paperwork done in office. I think it is too confusing to have all that info on the website.
- Let patients make appointments online. I would recommend two sections, new patient appointments, and regular patient appointments. You don’t want to have your schedule all messed up! If your site is built using wordpress, there are very easy plugins that will do that. I had used a wordpress plugin on my prior site. But now, i have a custom site and the appointment part was custom made. Long story short, this is a job for your website team! Hopefully that isn’t You! I can refer you to several companies. Make sure you limit the appointment slots available, maybe only one or two, and don’t let people make online appointments in your busiest slots. Most of the programs will email your front desk staff. Pretty simple
GET IT DONE TODAY!